Alloy Pro operates alloypro.net. This notice explains how information is used when you browse this website or contact us about products and projects. For privacy questions, contact postmaster@alloypro.net.
Information you provide
Our enquiry form asks for your WhatsApp number, email address, company and message. The footer form asks for your email address and job title. When you contact us by email or WhatsApp, we also receive the information you choose to include, such as product requirements, project location, dimensions and drawings. Please avoid sending personal information that is not needed for your enquiry.
How we use your enquiry
We use the information you provide to respond, understand your requirements, discuss suitable products, prepare quotations and follow up on your project. Your messages may be handled through our website, email and business communication services.
Project coordination
Where needed to assess or fulfil your request, we may provide relevant project information to the technical, production or service partners involved. The information shared is limited to what is needed for that purpose.
Website analytics and cookies
This website uses Google Analytics and Matomo to understand visits and website use. Analytics can process information such as pages viewed, referral sources, interactions, browser and device information, IP-related location information and online identifiers. Matomo is served through this website’s WordPress installation. Google Analytics processes information through Google’s service.
Cookies and similar technologies may be used for analytics and website functions. You can manage or block cookies in your browser; doing so may affect some functions. Learn more about Google’s use of cookies y the information Matomo can collect. Browser cookie controls do not necessarily stop every type of data collection.
Spam protection
Our enquiry form uses Google reCAPTCHA to help distinguish genuine enquiries from automated abuse. This involves processing technical and interaction signals for risk analysis and may involve security cookies. See Google’s reCAPTCHA information.
External services
Links to WhatsApp, social platforms and other external websites take you to services with their own privacy practices. Information you send through those services is also handled under their policies. Website hosting, email and communication providers process information as part of delivering their services. These services and project participants may operate in countries different from yours.
Keeping information
We retain enquiry and project information according to the needs of enquiry follow-up, order fulfilment and applicable legal requirements. The relevant period depends on the nature and status of the enquiry or project.
Your requests
You can contact postmaster@alloypro.net to ask about information you have provided, request a correction or deletion, or ask us to stop enquiry follow-up. We may need to verify your identity and consider applicable legal requirements when handling your request.
Changes to this notice
We will update this page when the information in this notice changes.